Accessibility posture.

Target#

WCAG 2.1 AA across:

• This marketing site (salesqueze.com).
• The customer-facing 3D configurator surface (every configurator we ship on customer domains).
• The customer-side authoring dashboard.

The configurator is the hardest surface to make accessible (3D interactions, real-time rendering, drag-based UX). We treat AA as the bar; AAA is aspirational.

What we’ve done#

Site (this site)#

• Semantic HTML structure (proper heading order, landmarks, lists where appropriate).
• Keyboard navigation across all interactive elements.
• Visible focus indicators.
• Colour contrast verified at AA against the brand palette.
• Alt text on every meaningful image; decorative images marked alt="".
• Form fields with proper labels.
• Skip-to-main-content link.

Configurator surface#

• Keyboard control of all configuration options (not just the 3D scene; the option panel itself is fully keyboard navigable).
• Screen-reader-friendly summaries of the current configuration state (“4 metre by 3 metre louvered pergola, anthracite frame, with lighting and screens”).
• Quote PDFs are tagged for accessibility (tags, language, reading order).

Known gaps#

• The 3D scene itself is not directly screen-reader-accessible. The summary text described above provides equivalent information; the rendered 3D model is supplementary. We’re tracking research on tactile / 3D-audio configurator equivalents but it’s not yet a shipping technology.
• Some legacy customer configurators (shipped before 2026 Q2) may not yet meet the 2.1 AA bar across all option flows. Remediation is in progress; we expect full coverage by 2026 Q4.
• Multi-language strings: when translations are added per customer, we audit accessibility per locale, but new languages may temporarily lag the EN baseline.

How to report an issue#

If you can’t access content on this site or in any SaleSqueze configurator, please report it:

• Email: accessibility@salesqueze.com
• Or use the contact page with topic “Legal” and the message “Accessibility”.

We respond within 3 working days. If the report is on a customer-facing configurator, we work with the customer’s team to remediate; you’ll be cc’d on the resolution.

Statement under EAA#

The European Accessibility Act takes effect in 2025 for most product categories. SaleSqueze’s customer-facing surfaces fall within scope (e-commerce-adjacent services). Our roadmap is to be fully EAA-compliant by the regulation’s enforcement dates in each EU member state.

How we audit#

• Automated audits (Lighthouse, axe-core) run on every build of the marketing site and the configurator templates.
• Manual audits via keyboard-only navigation and screen reader (VoiceOver, NVDA) on new template releases.
• Customer-side audits at request, included in the 90-day growth program at customer’s option.

For the technical security posture, see the security page. For data handling, see privacy and GDPR.