Company / Contact

Addresses and channels.

Slovenia HQ with a remote team across Europe and the right inbox per topic, though the main contact form (with topic select) is faster for most things.

Office#

SaleSqueze d.o.o., Slovenia. Full registered address provided in proposals, contracts, and on request.

Channels per topic#

Most topics go through the main contact form. For requests that need specific inboxes:

Existing customer support#

If you’re already on SaleSqueze, your customer success owner has a direct channel (Slack, email, in-product chat depending on plan). This page is for non-customer contact paths.

Response times#

  • Demo requests: same working day, founder-led.
  • Partnership / investor: 1–2 working days.
  • Press: working day, co-founder direct.
  • Legal / security questionnaires: working week. Most enterprise customers’ DPOs see the completed questionnaire within 3 working days.
  • Existing customer support: per SLA on the SLA page.

What we don’t do via contact form#

  • We don’t take production incidents for existing customers through the contact form. Use the in-product support channel or the dedicated escalation email shared at contract.
  • We don’t take vendor pitches through the contact form (they go to a generic alias that isn’t actively monitored). If you have a tool we should consider, the partnerships path is the right one.

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